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Google Business Profile

Your Google listing, managed — reviews first.

Connect your Google Business Profile and run it from Janiva: reply to every review (with an AI-drafted answer ready to edit), publish Google Posts on a schedule, keep photos and business info current, and watch calls, clicks and direction requests — for one location or many.

The problem

Reviews sit unanswered for weeks, the listing shows old hours, and the only way in is hunting for the edit panel on Google Search.

What you get

Review inbox

Every review in one queue, filterable by rating — reply without leaving Janiva.

AI reply drafts

A draft answer for any review in one tap; edit it or send as-is.

New-review alerts

Janiva notifies you when a review lands, so nothing sits unanswered.

Google Posts

Publish updates, events and offers — scheduled once or repeating.

Photos & business info

Upload photos and edit hours, phone, website and description from one form.

Performance insights

Calls, website clicks, direction requests and search impressions, per location.

Work your way

Every view your team needs — switch in a tap.

Reviews

The open queue, worst-rated first if you want.

Posts

What's drafted, scheduled and live on your listing.

Insights

How people find and contact each location.

How it works

01

Connect Google

Sign in with the Google account that manages your Business Profile.

02

Pick locations

Choose which listings Janiva manages — one shop or a chain.

03

Run it from Janiva

Reviews, posts, photos, info and insights — handled from the dashboard or the assistant.

Built for how you actually work

Answer every review

AI drafts a considered reply — even to the angry one — so you respond in minutes, not weeks.

Stay visibly active

A recurring weekly post keeps the listing fresh without anyone remembering to do it.

Multi-location hygiene

Update hours or a phone number across listings from one place.

Know what works

See which location gets the calls and direction requests, month over month.

Built for

  • Local businesses
  • Multi-location brands
  • Agencies
  • Franchises

FAQ

Which Google account do I connect?

Any account that owns or manages the Business Profile — Janiva asks Google for profile-management access only.

Do AI replies post automatically?

No — AI writes the draft, you approve or edit before it goes to Google.

Can I manage more than one location?

Yes — connect once and enable each listing you want Janiva to manage.

What about Google Q&A?

Google retired the Q&A feature and its API in late 2025, so no tool can manage it — Janiva covers reviews, posts, photos, info and insights.

Works well with

Ready to hand off the back-office?

See Janiva run on your own numbers and companies. Book a 20-minute demo.